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FAQS
Find answers to our most common questions
FAQS - Answers to questions you may have
Are we property managers?
No. We are a property consulting and hosting company.
Property Manager
VS.
Consultant
The main difference is who collects the money. As your consultant, Lookout Mtn Concierge is paid a portion of the net, or take home profit. A property manager would collect payment for your bookings and pay you, the owner, a percentage. Although we are not technically property managers, we do manage your property for you and will be responsible for the upkeep of the property.
Why do I need a Consultant?
We can manage your property when you can't be there. Having a local consultant manage your recreational property takes the stress out of doing it yourself. Our company has personal relationships and years of experience with all of the local vendors and service providers. We can take all of the guessing out of the work that your property needs. The security you will feel having a trusted person looking after your favorite vacation spot will let you sleep better knowing there will be no bad surprises when you arrive.
Do I have to do anything?
Your level of involvement all depends on you! Lookout Mtn Concierge offers different levels of service from simple point of contact to listing management and everything in between. Enjoy a hands off approach allowing your consultant to manage your guest experience and your experience as an owner with the peace of mind that everything is covered.
Will I still be able to use my property?
Of course! It’s easy to block out dates ahead of time to make sure you’re getting all the enjoyment your guests are privileged to share.
What happens if my property gets damaged in a storm?
This is one of the top reasons to have a local person managing your property. If we have an adverse weather event, which can happen often in the North Cascades, we are on scene a soon as the event is over and will check for any external or internal damage to your property and systems. We will let you know immediately if there is anything wrong with your property or we can let you know that everything is ok. No more arriving at your property just to find out that a tree fell on your cabin months back and it has been sitting open and exposed the entire time. We take care of all of that for you.
What if someone breaks something in my cabin
These things can happen. We always work with our clients to try to minimize these occurrences. With small items such as dishes and knick knacks, items of sentimental value are best kept away from guests. A certain amount of loss is to be expected however in the case of higher dollar items, insurance exists on each platform to aid in guest damage. Check with your home owner’s insurance provider for the best coverage advise.
How much money can I make?
That’s really the biggest question we get. The answer can be different depending on the type of property, the amenities that are offered and the specific location of the property. Is it riverfront? Does it have views? Is wifi offered? All of these things can factor into how often a property is rented. How a property is marketed can also greatly effect occupancy rates. In the Upper Skagit Valley, rentals are booked from March through October at 80-90% capacity. This means you can expect your property to be booked most of the time in warmer, vacation months. While rustic camping oriented properties tend to slow down in the colder, wetter months, cabins and homes can expect an occupancy rate of 50-60%, mainly on the weekends.
How much does it cost?
The cost of our services depends on the level of service you are looking for. Are you just looking for someone to check on your property when you are not there or are you looking for someone to help you manage and market your vacation rental year round? Sometimes the cost of a little help can bring a lot of piece of mind.
There are other costs and things to consider if you are turning you're thinking about cabin or campsite in to a vacation rental. Guests need safe easy access to your property. All aspects of the house and appliances need to be in perfect working order. Home owners will make things work but a guest has higher expectations! Plan to invest in working appliances and extra linens to cover turnovers. If you have a campsite, it needs to be free and clear of obstructions and parking areas should be clearly indicated. Items like solar lighting can be a great addition as well as help to keep guests safe. It is always recommended to communicate with your insurance company about using your property as a rental.
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